To begin with let’s define what a web-check in is intended to be, it’s supposed to be a way for people to preregister for a flight in case you don’t want to document any luggage, it’s a great way for buisnessmen or casual fliers to travel easier and faster.
However when I went to get my ticket they told me I didn’t have a seat assigned since I hadn’t done the web-check in and was now on a waitlist…….they then tell me that PROFECO, an institution that protects the rights of consumers approves this. WTH if I already paid for my ticket and chose a seat then I guarantee you I will not last second cancel my flight!! what about this: If I am going to last second cancel I’ll tell you then you can make up an excuse not to give me a full refund and we go on with our lives….what? you now say that’s how it used to work before? Exactly don’t break something that was working before.
On top of that if you plan to make this mandatory don’t expect people to find it on your twitter or official site, if this is a new thing (for airlines this is less than 3 years) you will bug me about it insesantly, not send me an e-mail one day before remind me I “can” do this, instead of telling me on december 23 that I might have to take a fligh the next day if I’m lucky.
Le’ts be clear here, airlines may be allowed to do a lot of things that doesn’t mean they do them. Also I demand a reasonable explanation as to why it took you guys like 15 years to allow local use electronics, or recognize that airplane mode is a thing that exists, but more pointedly why can’t I use “headpohones” until we are 10,000ft up in the air (also why do we use feet for air travel in Mexico?). I know people in airlines have enough to worry about not to follow up on headphone technology so here is a summary of what changes have been done with headset/headphone technology:
- Mute button is a given with handsfree.
- Noise cancelling is no longer super expensive.
- Wirelless headphones use bluetooth local only, and cannot interact with the plane in any way.
Just to conclued I’d actually like to congratulate you as on this flight I was not woken up to be offered soda & cheap peanuts.